ServicesChat Agent

Chat Agent

24/7 AI Chat Support

Replies in seconds — nights, weekends, holidays.

Visitors get answers when your office is closed. Urgent issues can still alert on-call staff.

Capabilities

What you get

  • Always on No queue because the team clocked out.
  • Timezone aware Localised hours and holiday messages.
  • After-hours routing Pager or email for true emergencies.

Onboarding

How we set it up

  1. 1

    Set coverage rules per channel.

  2. 2

    Configure after-hours messaging.

  3. 3

    Review overnight transcripts each morning.

Ready to deploy 24/7 AI Chat Support?

We configure, test, and manage the agent for you — tell us how your business works.